What to Expect During a Service Appointment

1 Appointment Confirmation

• You reach out by phone, text, or our online form.
• We confirm your location, RV type, and your main concern.
• You receive an estimated service call fee and a general idea of what may be involved.

2 Arrival & Introduction

• Your technician arrives at your site within the agreed time window.
• We do a quick walk-around of your RV and review the issue with you.
• If it’s your first visit, we explain how our mobile service works and answer any initial questions.

3 Initial Inspection & Diagnosis

• We safely shut down power, water, or propane as needed.
• The technician performs a focused inspection on the problem area.
• If additional issues are spotted, we let you know—but you always decide what gets approved.

4 Clear Explanation & Estimate

Once we identify the likely cause, we will:

• Explain the issue in plain language
• Review your repair options
• Provide a cost estimate for parts and labor
• Let you know if parts are in the truck or need to be ordered

No work is performed without your approval.

5 On-Site Repair or Temporary Fix

• If we have the necessary parts and tools, we complete the repair or adjustment on site.
• If parts must be ordered or a return visit is required, we make the RV as safe and functional as possible and schedule a follow-up appointment.
• Our goal is to get you back to camping safely and comfortably as quickly as possible.

6 Testing & Walk-Through

• We test the repaired system under normal operating conditions.
• We walk you through what was done and share maintenance tips to prevent future issues.
• This is your chance to ask questions so you feel confident about your RV systems.

7 Payment & Documentation

• You receive a detailed invoice showing service call/diagnostic fees, parts, and labor.
• Payment is collected on site or electronically.
• For inspections, you receive a written report summarizing findings and recommendations.

8 Follow-Up & Support

• You are always welcome to reach out with follow-up questions.
• We may recommend maintenance schedules or future upgrades based on your RV and usage.
• Our goal is to become your go-to mobile RV technician whenever you need help.