MilTech RV FAQ
Quick Answers Before You Schedule.
Questions about mobile RV service, diagnostics, pricing, repairs, inspections, customer-supplied parts, or our seasonal Iowa and Arizona service? Start here.
Find an Answer
What Do You Have Questions About?
Getting Started
Mobile RV Service Basics
Do you come to my RV?
Yes. MilTech RV is a mobile RV service company. For many repairs, diagnostics, maintenance services, and inspections, we come directly to the RV at an approved campground, RV park, resort, residence, storage location, or other suitable service location.
What types of RVs do you work on?
We service many travel trailers, fifth wheels, motorhomes, toy haulers, and other recreational vehicles. Service availability depends on the system, repair type, access, and whether the work can be safely completed in a mobile-service environment.
What information should I provide when scheduling?
Please provide the RV year, make, model, service location, a description of the problem, and any available photos, videos, fault codes, appliance model/serial numbers, or previous repair information. Better information helps us prepare for the visit.
Can I schedule online?
Yes. Use the Schedule RV Service button on this page to request an appointment. You can also call or text MilTech RV at (515) 257-6021.
Pricing & Diagnostics
Straightforward Service Pricing
Service Call
$75
Standard mobile service-call fee.
Diagnostic
$150
First hour of diagnostic labor.
Additional Labor
$150/hr
Additional authorized labor.
Why is diagnosis sometimes required before you can quote the repair?
The same symptom can have several possible causes. Testing helps determine what actually failed before parts are ordered or repair labor is estimated. This reduces unnecessary parts replacement and allows us to provide a more informed repair recommendation.
Is the diagnostic fee the same as the repair labor?
Diagnostic time is the labor used to test and identify the cause of the problem. Repair labor is the time required to complete the authorized repair. Depending on the job, these may be separate portions of the service.
Are parts included in labor pricing?
No. Parts, materials, shipping, applicable taxes, and other job-specific costs are additional unless specifically included in a written estimate.
Do you charge travel?
Travel beyond the normal 30-mile service area is charged at $2 per mile. Any applicable travel charge should be discussed before the appointment.
Is an estimate guaranteed?
An estimate is based on the information available at the time it is prepared. Hidden damage, incorrect customer-provided information, additional failed components, inaccessible conditions, or findings discovered during diagnosis can change the scope and cost. Additional work is discussed before proceeding.
Repair & Maintenance
What Can MilTech RV Work On?
What RV systems do you diagnose and repair?
Common services include 12V and 120V electrical systems, converters and inverters, air conditioners, furnaces, water heaters, plumbing, water pumps, appliances, awnings, slide-outs, leveling systems, roof and sealant concerns, and other appropriate mobile RV repairs.
Can you help if I don't know what is wrong?
Yes. That is exactly when diagnostic service is useful. Tell us the symptoms rather than guessing which part has failed. We can test the affected system and recommend the appropriate next step.
Do you work on slide-outs and leveling systems?
Yes, we diagnose and service many common slide-out and leveling systems. The exact repair depends on system type, component access, damage, and whether the work is appropriate for mobile service.
Do you repair RV awnings?
Yes. Services may include motor and electrical diagnosis, arms and hardware, alignment, fabric replacement, and securing or removing damaged components when necessary for safe travel.
Do you offer black and gray tank cleaning?
Yes. RV Tank Rescue by MilTech RV provides holding-tank cleaning services for buildup, odors, slow drainage, and sensor-related buildup when appropriate.
RV Inspections
Independent RV Inspection Questions
Do you perform pre-purchase RV inspections?
Yes. Trusted Journey RV Inspections by MilTech RV provides independent inspections designed to document the visible and accessible condition of major RV systems and components before purchase.
What is the difference between an inspection and a diagnostic?
An inspection is a broad evaluation of the visible and accessible condition and operation of included systems. A diagnostic service focuses on identifying the cause of a specific reported problem or failure.
Will I receive a report?
Yes. Inspection clients receive a detailed digital report with observations, findings, and photographs appropriate to the selected inspection service.
Does an RV inspection guarantee that nothing will fail later?
No. An inspection documents conditions observed at the time of inspection. It is not a warranty, guarantee, appraisal, code-compliance certification, or prediction of future performance. Concealed, inaccessible, or intermittent conditions may not be discovered.
Can MilTech repair problems found during an inspection?
Repair service may be available separately when appropriate. Keeping the inspection findings separate from repair authorization helps preserve the inspection's role as an independent condition evaluation.
Parts & Warranty
Parts, Customer-Supplied Items & Labor Warranty
Can I supply my own parts?
In many cases, yes. Customer-supplied parts may be installed when they are correct and compatible with the RV and repair. Additional labor may apply if a supplied item is incorrect, incomplete, damaged, or incompatible.
Are customer-supplied parts covered by MilTech RV's warranty?
No. MilTech RV cannot warranty customer-supplied parts or materials. Any manufacturer or seller warranty remains between the customer and the part supplier.
What warranty do you provide on labor?
MilTech RV provides a 30-day limited labor warranty on qualifying work. Parts are subject to the applicable manufacturer's warranty. Warranty coverage does not apply to unrelated failures, misuse, external damage, customer-supplied parts, or conditions outside the original repair scope.
Service Limitations
Some Jobs Need a Different Type of Facility.
Mobile RV service is extremely convenient, but some repairs require specialized shop equipment, structural facilities, chassis expertise, or a scope beyond what is appropriate to perform at a campsite.
What types of work don't you normally perform?
Examples include complete roof-membrane replacement, major structural rebuilds, collision/body repair, major slide-room rebuilds, black-tank replacement, internal generator repair, and other work that requires specialized shop facilities or equipment.
Do you perform engine, transmission, or chassis repairs?
MilTech RV focuses on RV house systems rather than automotive engine, drivetrain, and major chassis repair. Those concerns are normally referred to an appropriate automotive, truck, or chassis service provider.
Do you perform tire mounting, balancing, or wheel alignment?
No. Those services require specialized tire or alignment equipment and should be completed by an appropriate tire or chassis facility.
What happens if you determine my repair is not appropriate for mobile service?
We will explain what we found and, when practical, recommend the type of shop, specialist, or next step that makes sense for the repair.
Seasonal Service
Iowa Summers. Yuma Winters.
MilTech RV operates seasonally so customers can plan service around our Iowa and Arizona service windows.
Greater Des Moines, Iowa
Mobile RV service is available during the Iowa service season throughout the Greater Des Moines area and surrounding communities.
2026 appointments through October 14.
Returning April 14, 2027.
Yuma, Arizona
Winter mobile RV service for Yuma, Fortuna Foothills, Wellton, Somerton, San Luis, and surrounding RV communities.
November 12, 2026 – March 26, 2027.
Planning winter service?
Peak-season availability can become limited. If you already know you need maintenance, Tank Rescue, an inspection, or an existing repair addressed in Yuma, scheduling ahead is recommended.
Peak-season availability can become limited. If you already know you need maintenance, Tank Rescue, an inspection, or an existing repair addressed in Yuma, scheduling ahead is recommended.
Before Your Appointment
Help Us Arrive Ready to Diagnose.
How should I prepare the RV?
Make sure the RV and affected system are accessible. When applicable, have shore power, charged batteries, water, and other utilities needed to reproduce and test the concern available. Please secure pets and clear belongings away from the work area.
Should I send photos or model numbers before the appointment?
Yes. Photos, videos, error codes, appliance model and serial numbers, and previous repair information can be extremely useful for preparation and parts research.
What if the problem is intermittent?
Record a photo or video when the problem occurs and note what the RV was doing at the time. Intermittent problems can be difficult to reproduce during a service visit, so documentation can significantly help diagnosis.
Can you guarantee the problem will be diagnosed in the first hour?
No. Many problems can be narrowed down quickly, but complex, intermittent, inaccessible, or multiple-system concerns may require additional diagnostic time. We will communicate findings and discuss the next step when more time is needed.
Still Have Questions?
Tell us what your RV is doing and we'll help determine the right next step.