Privacy Policy

MilTech RV Repair & Inspection
1014 SE Belmont Dr Apt 8
Ankeny, IA 50021-3548
miltechrv@gmail.com
(515) 257-6021
www.miltechrv.net

Effective Date: September 25, 2026

This Privacy Policy describes how MilTech RV Repair & Inspection (“MilTech RV,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit MilTechRV.net, submit a service or inspection request, contact us, schedule services, purchase services, respond to surveys, or otherwise communicate with us electronically.

By using this website, you acknowledge this Privacy Policy.

Information We Collect

MilTech RV may collect information you voluntarily provide when you:

Submit a service request
Request an RV inspection
Request RV Tank Rescue service
Schedule an appointment
Request an estimate
Contact us by phone, text, email, or website form
Submit photographs or videos of your RV
Participate in a customer survey
Request an RV consultation
Purchase products or services
Submit a review or testimonial
Subscribe to future communications

Depending on the circumstances, this information may include:

Name
Email address
Telephone number
Billing address
Service location
RV year, make, model, VIN, and other vehicle information
Description of concerns or requested services
Photographs and videos
Inspection information
Repair and diagnostic history
Appointment details
Estimates and invoices
Payment status
Customer communications

Payment Information

Payments may be processed through third-party payment providers such as Square.

MilTech RV generally does not directly store complete credit-card numbers or other full payment-card credentials.

Payment processors maintain their own privacy policies, security practices, and terms of service.

RV Photographs and Service Documentation

MilTech RV may take or receive photographs and videos in connection with:

Diagnostics
Repairs
RV inspections
Warranty claims
Estimates
Parts identification
Customer education
Documentation of completed work

Service-related photographs may become part of the customer's job or inspection records.

Photographs or videos identifying a customer's RV will not automatically be used for advertising or promotional purposes merely because they were collected for service documentation.

Where MilTech RV seeks to use identifiable customer or RV photographs for marketing purposes, separate permission or an applicable customer authorization may be used.

Automatically Collected Website Information

When you use MilTechRV.net, certain technical information may be collected automatically by the website platform, analytics providers, or other website services.

This can include:

IP address
Browser type
Operating system
Device type
Approximate geographic area
Referring website
Pages viewed
Date and time of visits
Time spent on pages
Website navigation patterns

This information helps us understand how visitors use MilTechRV.net and improve the website, services, and educational content.

Cookies and Similar Technologies

MilTechRV.net and the services used to operate it may use cookies and similar technologies.

Cookies may be used to:

Maintain website functionality
Understand website traffic
Remember certain visitor preferences
Measure website performance
Support analytics
Improve website content

You can usually control or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

Analytics

MilTech RV may use services such as Google Analytics or similar website-measurement services to better understand website traffic and visitor behavior.

Analytics providers may collect information independently under their own privacy policies.

We use analytics primarily to understand:

Which pages visitors use
How visitors find MilTech RV
Which content is most useful
Website performance
General website traffic patterns

How We Use Your Information

MilTech RV may use information we collect to:

Respond to inquiries
Review service requests
Schedule appointments
Prepare estimates
Perform RV repairs and diagnostics
Conduct RV inspections
Provide customer consultations
Communicate about appointments
Identify appropriate parts
Process payments
Maintain service and inspection records
Handle warranty matters
Follow up after completed service
Request customer feedback or reviews
Improve our services
Improve MilTechRV.net
Maintain business records
Prevent fraud or misuse
Comply with applicable legal requirements

Customer Records

MilTech RV may maintain customer and service records using business-management systems and cloud-based tools.

These records may contain information related to:

Customers
RVs
Jobs
Estimates
Appointments
Parts
Payments
Inspections
Customer communications
Service history
Review requests

Access to these systems is limited to individuals or service providers who reasonably require access to perform business functions.

Third-Party Service Providers

MilTech RV uses third-party services to operate the business and website.

Depending on the service being performed, these providers may include services such as:

Webador — website hosting and website functionality
Square — appointments, invoicing, and payment processing
Airtable — business and customer workflow management
Google Workspace / Gmail — email and business communications
Google Drive — document and file storage
Google Analytics and Google Search services — website measurement and visibility
Other hosting, communications, scheduling, or technology providers

These companies maintain their own privacy policies and data-handling practices.

MilTech RV does not control the independent privacy practices of third-party providers.

Email, Text, and Electronic Communications

If you communicate with MilTech RV through email, text message, website forms, or other electronic means, we may retain those communications together with our responses.

These communications may be maintained as part of your service history or business records.

Email and standard SMS/text messaging should not be considered completely secure methods of communication.

Do not send highly sensitive information such as complete credit-card numbers, passwords, Social Security numbers, or similar information through ordinary email or text messages.

Marketing Communications

MilTech RV may occasionally send customers information regarding:

Seasonal service availability
RV maintenance information
Educational content
New services
Appointment availability
Service reminders
Customer surveys
Promotions

Where legally required, promotional email communications will provide a method to unsubscribe.

Transactional communications concerning appointments, inspections, estimates, invoices, repairs, or existing customer relationships may still be sent when necessary.

We Do Not Sell Customer Information

MilTech RV does not sell or rent customer personal information as part of its ordinary business operations.

We may disclose information to service providers when reasonably necessary to operate our business, fulfill a customer request, process a transaction, comply with law, or protect legal rights.

When Information May Be Shared

MilTech RV may share information when reasonably necessary with:

Payment processors
Website providers
Business-management systems
Email and communication providers
Manufacturers
Warranty administrators
Parts suppliers when necessary to verify an application
Insurance providers where applicable
Accountants or other professional advisors
Attorneys
Collection agencies when necessary
Government or law-enforcement authorities when legally required

We may also disclose information when reasonably necessary to protect the rights, property, safety, or legal interests of MilTech RV, our customers, or others.

Warranty Claims

When MilTech RV assists with manufacturer, extended-service-contract, or warranty claims, information may need to be provided to the applicable manufacturer, warranty administrator, dealer, or insurer.

This information may include:

Customer name
RV information
VIN
Component information
Serial numbers
Diagnostic findings
Photographs
Estimates
Invoices
Service records

Information is provided as reasonably necessary to process the applicable claim.

Affiliate Programs and Product Partners

MilTech RV may participate in affiliate programs or partnerships involving RV products or services.

Clicking an affiliate link may allow the applicable third-party company to collect information under its own privacy policy.

If a customer purchases through an affiliate link, MilTech RV may receive a commission, referral payment, credit, or other benefit.

Please review the privacy practices of the applicable third-party seller before completing a purchase.

Links to Other Websites

MilTechRV.net may link to manufacturers, RV product suppliers, retailers, campgrounds, service providers, educational resources, affiliate partners, and social media platforms.

Once you leave MilTechRV.net, the privacy practices of the other website apply.

MilTech RV is not responsible for the privacy practices, security, or content of independently operated websites.

Information Security

MilTech RV uses commercially reasonable measures to protect customer information.

These measures may include:

Password-protected systems
Reputable cloud-service providers
Encrypted web connections where supported
Restricted access to business records
Secure third-party payment processing
Account authentication and other security features offered by our providers

No internet transmission, cloud service, computer system, or method of electronic storage can be guaranteed to be completely secure.

Data Retention

MilTech RV may retain information for as long as reasonably necessary for:

Customer service
Repair history
Inspection documentation
Warranty support
Accounting
Tax records
Business administration
Dispute resolution
Legal compliance
Protection of legitimate business interests

Different types of records may be retained for different periods.

Your Privacy Choices

You may contact MilTech RV to request:

Correction of inaccurate contact information
Updates to your customer information
Removal from promotional communications
Information about certain records we maintain about you
Deletion of personal information where deletion is legally and operationally appropriate

Some information may need to be retained for accounting, warranty, legal, safety, fraud-prevention, contractual, or business-record purposes.

State Privacy Rights

Residents of certain states may have additional rights concerning personal information under applicable state privacy laws.

Where such laws apply, eligible individuals may have rights including requesting access to certain personal information, correction of inaccurate information, deletion of qualifying information, information concerning how personal information is used, and information concerning certain disclosures of personal information.

MilTech RV will respond to qualifying requests as required by applicable law.

Children

MilTechRV.net is intended for adults seeking RV-related services and information.

We do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to remove it.

Policy Changes

MilTech RV may update this Privacy Policy as our website, business systems, services, vendors, or legal requirements change.

When changes are made, the revised policy will be posted on MilTechRV.net with an updated effective date.

We encourage visitors to periodically review this page.

Contact MilTech RV

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

MilTech RV Repair & Inspection
1014 SE Belmont Dr Apt 8
Ankeny, IA 50021-3548

Phone: (515) 257-6021
Email: miltechrv@gmail.com
Website: www.miltechrv.net

Effective Date: September 25, 2026